Just a short note to say many thanks for the excellent service we received for my wife's graduation night out on Saturday. You dealt with my request (and the many changes made to the schedule!), without fuss and with real consideration (balloons etc).
I have worked for many years in the 'service' industry and it is a real pleasure to experience such excellent service.
Your driver Bob was excellent and made the group feel very much at ease. He was helpful, polite and very approachable - please pass on my thanks. I will certainly be recommending you to my friends.
With kindest regards,
Mike